If neither of you can find the item, the item was probably permanently deleted from your mailbox and can't be recovered. If you can't find the item in the Recoverable Items folder, ask your administrator whether it can be recovered. For example, there may be a policy that deletes anything that’s been in your Deleted Items folder for 30 days, and another policy that lets you recover items in the Recoverable Items folder for up to another 14 days.Īfter the recovery period expires, your administrator may still be able to recover an item. Your administrator may have specified how long items in the Recoverable Items folder are available for recovery. You can also recover multiple adjacent items by selecting the first item, holding down the Shift key, and then selecting the last item that you want to recover. To recover multiple items, press CTRL as you select each item, then select Restore Selected Items. If you're looking for a calendar appointment or a task, sort by the From column, and then look for your name.

This is because contacts don't have a From field. You can also sort by the From column to look for blank entries.

If you're looking for a contact, sort by the Subject column, and then look for the name of the person. Note that the Deleted On date specifies when items were permanently deleted (by using Shift+Delete) or when they were removed from the Deleted Items folder.Īll items in the Recoverable Items folder-including contacts, calendar items, and tasks-are represented by the same envelope icon. To help you find a specific item in the Recover Deleted Items window, select the Subject, Deleted On, or From column header to sort items by that column. Watch this video or follow the steps in this section to recover items from the Recoverable Items folder. Permanently delete an item from the Inbox or from another folder by selecting it and pressing Shift+Delete. This is a hidden folder, and it's the place where items are moved when you do one of the following things:ĭelete an item from the Deleted Items folder. If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. Recover an item that's no longer in your Deleted Items folder However, you can use the steps in this topic to recover messages from the folder that you deleted. You can't recover a folder that's been permanently deleted. To recover the folder, locate it in your Deleted Items folder and move it back to its proper location in the folder list. Need to recover a deleted folder in Outlook 2013, Outlook 2016, or Outlook for Microsoft 365? You can recover a deleted folder (together with all its messages) if it's still in your Deleted Items folder.

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